Introduction_to_Project_Management专用课件.pptVIP

Introduction to Project Management Take IT Service as the example Agenda Introduction to the PMP Introduction to the ITIL QA The Project ManagementFramework Objectives To be able to describe: Characteristics of projects Project management Project management process Project management knowledge areas Sample Generic Life Cycle Representative Construction Project Life Cycle Representative Life Cycle for a Pharmaceuticals Project Representative Software Development Life Cycle Triangle of Project Management What is successful “Project Management ” Quintessence of Project Management science Art Skill of Project Manager Knowledge / Technology Leadership、Encouragement、Communication Solve problem Mental health Essential Factor of successful Project People Process Technology Definition of successful Project On time With budget satisfy Need What is a Project A temporary endeavor undertaken to create a unique product or service Project A project is a unique effort 獨一無二的專案成果 with defined beginning and end, 訂定的開始及結束日期 a specific deliverable, 明確的交付物 and specific resources. 具體的資源投入 What is Project Management The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations Project Manager’s Responsibility Project Manager should satisfy all Stakeholders with his/her skills and tools ISSUE Scope, time, cost, risk, and quality Stakeholders with differing needs and expectation Identified requirements (needs) and unidentified requirements(expectations) Project Management Processes Project Life Cycle and Key Event Project Management Knowledge Areas Project Management Knowledge Areas(Cont.) Project Management Knowledge Areas Project Management Knowledge Areas Integration Management Project Plan Development Project Plan Execution Integrated Change Control Tools and Process Project planning Change management Issue management Escalation management Escalation Process 案例分享 案例(1): 在無