高级休闲英语面授辅导要点.pptVIP

高级休闲英语面授辅导要点 Unit 1 Shopping At the end of the unit you should be able to Describe shopping facilities Follow store plans Comment on quality Make suggestions Write letter of complaint Activity 1 shops and stores 1. Naming your shops and stores. A boutique a delicatessen A corner shop an indoor market A department store A green grocer’s A street market Activity 2 In a Department Store Checking your comprehension: 1.______female clothing for formal parties in the evening. 2._______coats for women 3._______wedding dress. 4._______clothing for women who are expecting a baby. 5______items like handbags, gloves and hats which complete a woman’s outfit. 6.______matching jackets and trousers for men. 7______plates, bowls, dishes, drinking glasses,jugs. 8._____radios, cassette, televisions, videos,lights and lamps. Talking about shopping Speaking practice: Look at the models: To buy clothes for a small baby, they should go to the baby wear department on the third floor. To buy tennis balls, they should go to the sports deportment on the first floor. Use the same pattern for the other ten sentences. Shopping protection 1. Understanding your guarantee 2.Read the document and complete the sentences: 1. The name of the manufacturing company is____ 2.The name of the dealer is_____ 3.The name of the purchaser is______ Faulty goods 1.writing a letter of complaint You can use the pattern: Dear Sir/Madam, I should like to draw your attention to the inefficient service I feel I recently received in the ______department of your store. I bought a………. I returned to the store……. As you might imagine, I am extremely dissatisfied with this situation. I have been greatly inconvenienced by the ……..I was also shocked by the assistant’s attitude when I returned to the store. I look forward to your comments. Yours faithfully, Li Yan. Homework Write a letter of complaint beginning with : I would like to draw your attention t the inefficient ser