Topic 1 About housekeeping.pptVIP

Topic 1 About housekeeping ▲ Learning procedures 1. Background information introduction 2. Listening activities 3. Language points 4. Exercises 5. Further development activities 6. Assignments ▲ Learning objectives 1) Students are required to get familiar with the functions of housekeeping department. 2) Students are required to know how to make an introduction to housekeeping department. ▲ Background information: The organization chart for a housekeeping department in a hotel ▲ Listening activities You are going to listen to a brief introduction to the housekeeping department. Then make a discussion about the following questions: ▲ Language point: words phrases backbone (n. 脊梁、脊柱) attractive（a. 有吸引力的） cleanliness (n. 清洁) laundry (n. 洗衣) valet （n. 洗烫工） coordinate （v. 协调） pleasing (a. 使人愉快的) fulfill (v. 履行；完成) opportunity (n. 机会) characteristic (a. 特有的；n. 特性) ▲ Language point: key sentences(1) 1.Is this everything, sir？ 这是全部东西吗，先生？ 2. Will there be anything else, sir？ 还有什么事吗，先生？ 3. Well, if you need anything else, please call room service． 噢，如果你有什么事，请叫房间服务。 4. Let me help you with your luggage． 我来帮您拿行李。 5. It’s very kind of you to do so． 你这样做使我很感激。 ▲ Language point: key sentences(2) 6. Does the guest house offer any other service？ 宾馆里还有哪些服务项目？ 7. By the way, could you tell me about your hotel service？ 顺便问问，你能不能给我讲一下宾馆服务的情况？ 8. Is there any place in the hotel where we can amuse ourselves？ 旅馆里有娱乐场所吗？ 9. If you want to take a walk, you can go to the garden． 如果您想散步，可以去花园。 10. There is a recreation centre on the ground floor． 在一楼有个娱乐中心。 ▲ Language point: key sentences(3) 11. You can play billiards, table tennis, bridge, and go bowling． 您可以去打打台球、乒乓球、桥牌和保龄球。 12. Would you please tell me the daily service hours of the dining room？ 请告诉我餐厅每天的服务时间，好吗？ 13. From 7:00 a.m. t