MeetingonArrival.pptVIP

Chapter One learning Contents Section 1 learning Objectives how to communicate with the tourists effectively and ask something about the travel. how to handle complaints from the tourists effectively how to use some professional English vocabulary and sentence patterns related to this topic how to introduce Chinese Calligraphy and Painting to guests. Section 2 Notes Section 3 ? Notes Advertisements for Travel Section 3 Section 3 Section 3 Section 3 Section 3 Section 3 Word Usage Chinese Calligraphy and Painting LOGO LOGO Meeting on Arrival Learning Objectives Pre-Class Activities In-class Learning After-class Learning Section 1 Section 2 Section 3 Section 4 SEC 2 SEC 3 SEC 4 SEC 1 a receptionist at travel agency B: a client Hi, Madam. Nice to see you again. Did you enjoy your trip？ Enjoy it? I doubted if I joined the tour for sightseeing or just for shopping!1 Argh…? What happened to you on the trip? I wondered why there were too many additional shopping sites which were not listed in our itinerary2, but we were asked to go in the middle of our trip. It seems like all we had been doing shopping on the way and nothing else to do than spend our money3. I apologize. Is it the tour guide who led you to those shopping stores? Of course. It seems that the tour guide feel more interested in serving as a shopping guide rather than a tour guide. A: A: B: A: B: A: B: Pre-class learning Question or case Study SEC 2 SEC 3 SEC 4 SEC 1 A: Could you tell me her name and the additional shopping stores? B: Her name is Wufangmei, and there are three unexpected stores we had ever gone, which includes: one Jewelry store, one unknown teahouse and one traditional medicinal herbs store4. Even worse, with the persuasion of the tour guide, I bought some Jingseng in that medicinal store and paid 700yuan for it, but later when I went to another store, I was told it only worthy of 450yuan . Oh, my God! A: I a