TimothyMcSwainResume.docVIP

Timothy M. McSwain 5426 Flowering Dogwood Lane Mobile: (704) 771-6518 Charlotte, NC 28270 Home: (704) 846-3536 timothy.mcswain@ Software Solutions Consultant / Systems Engineer Detailed, personable Software Solutions Consultant / Systems Engineer with 10 years of experience implementing and supporting large-scale, Linux / UNIX web-based systems. Over 2 years of deep experience in CRM (specifically SugarCRM) including installation and customization on Linux systems. Overall 18 years of experience in systems engineering and systems analysis in the financial services industry. Proficient in widely-used technologies including LAMP stack (Linux / Apache / MySQL / PHP), Oracle, SQL Server, SharePoint, Apache web server, IIS Excellent verbal and written communication skills; unique ability to communicate and build lasting relationships with both business and technology groups Proven track record of securing budget dollars and project approvals through highly effective demonstrations and presentations Performed various consulting roles including requirements gathering, project planning / project management, data analysis Received numerous company awards for demonstrations of developed technology solutions Frequently sought-after to present and discuss best practices and cost savings when using Open Source software in a regulated, secure environment Professional Experience Wells Fargo – Charlotte, North Carolina August 2009 to present Reporting / Data Analytics Team Manager – Wholesale Banking Serve as liaison between business users and technology staff to design new reports and provide ad-hoc data extract requests in a timely manner Implemented processes to boost team productivity and accountability such as our quick, daily “SCRUM” / status meetings and SharePoint request queue tracking Work closely with QA / Testing to manage defects during our test cycles Wachovia / Wells Fargo – Charlotte, North Carolina April 2006 to August 2009 Product Manager / Systems