ResearchingaboutHaidilao海底捞.pptx

Researching about Haidilao Group member:Carrie Eve Queenie ?Jane? Berry vicent Edwin Haidilao said: good hot pot will speak Haidilao ‘S history Haidilao hotpot restaurant opening March 20, 1994, the company jianyang. 1999 expansion open XI an Branch Office. firm “service for the first time above all” the idea of service is the most salient feature of haidilao 2003 launch of the staff award scheme A?rights?issue?for?outstanding?staff. Production?base?in?2006?formally?put?into?production,?the?beginning?of?standardization?production. 40?chain?stores?across?the?country?in?2009,?the?annual?turnover?of?more?than?600?million,?20?million,?5000?yuan,?a?total?of?800?Wan?Lirun. Haidilao ‘s founder Zhang Yong, jianyang city, Sichuan province, Haidilao’s, Chairman. Jianyang, Sichuan people, created in 1994 to operate mainly of Sichuan hot pot restaurant sea-2012 best leadership award. Early 80 s, Cheng Guan Zhen in jianyangs second middle school after his high school graduation, entered ASU technical school, jianyang, July 88 technical school after graduation, entered the tractor factory in Sichuan province. After detailed market research and analysis, 94, first haidilao hot pot is officially opened. Zhang Yong, Chairman of May 6, 2011 was awarded by the China cuisine Association awarded the 2010 China top ten people. Differs from other hot pot restaurants In?this?respect?I?made?the?follw-ing?two?listing. 1.to staff 2. to guest To staff 1. This?is?mainly?manifested?on?respect?for?employees To guest Before dinner Services?are?provided?free?of?charge. Such?as?providing?free,?fruit,?shoe?Nail art.and?other?services.  In the restaurant Provide?personalized?service?and?live?performance.Including the ramen shows, face-changing performance Surprise unexpectedly moved from time to time. What measures it takes to improve customer satisfacti