酒店英语结账退宿讲义.ppt

Unit 6: Checking Out Service Procedure: 酒店结账的常见付款方式 Cash Cheque Credit card Vip card Membership card Signing the bill Charge [t?ɑ:d?] Noun . 1. （商品和服务所需的）要价，收费 We have to make a small charge for refreshments. 我们得收取少量茶点费。 admission charges 入场费 Delivery is free of charge . 免费送货。 2. (informal) ?= charge account ? credit account Would you like to put that on your charge? 你愿意把这笔费用记在你的账上吗？ ‘Are you paying cash?’ ‘No, itll be a charge.’ “你用现金支付吗？” “不，记账吧。” Verb. 1. 收（费）；（向…）要价 The restaurant charged ￡20 for dinner. 这家餐馆收了20英镑的餐费。 We wont charge you for delivery. 我们送货不收费。 Theyre charging ￡3 for the catalogue. 他们的这份商品目录收费3英镑。 He only charged me half price. 他只收我半价。 2. 把…记在账上；在某人账上记入 They charge the calls to their credit-card account. 他们用信用卡账户支付电话费。 Dont worry. Ill charge it (= pay by credit card) . 别担心，我会用信用卡付款的。 Practice 1 checking out by credit card Good morning, sir. Can I help you? Yes, I’m checking out. Could I have my bill? Certainly. May I have your name and your room number, please. George Peters, Room2796. here’s the room key card. Thank you, Mr. Peters. Just a moment, please. Thanks for waiting so long. Mr. Peters, here is your bill. The total is 1465 US dollars. That figure seems right. How will you be paying, sir? By credit card. What credit cards do you honor? There’s a 5% merchant commission you must pay if you use a credit card, but we accept American Express, Master Card, Visa and Federal Card. American Express. Here you are. Thank you, sir. If you could just sign here, please. Thanks. Here’s your card and your receipt. Thank you. We hope you’ll be staying with us again. Have a good trip! Practice 2 checking out in cash Good morning, sir. Can I help you? Good morning. I’d like to check out. Would you please tell me your name and room number? Peter Temple in Room 1256. May I have the key card, please. Here you are. Thank you. Please wait a moment, Mr. Temple. I’ll draw up your bill for you. Here is you