管理心理学第3章讲义.ppt

Presentation Title Copyright ? 2005 HP corporate presentation. All rights reserved. * The layers of Figure 6 provide four broad layers of information system capability: business services, information services, application services, and infrastructure services. ? Business services comprise both the top-level (composite) services and the component services previously discussed, including the orchestration of work flow across both automated and manual steps in a business process. ? Information services provide authoritative data for the business services and manipulate information in an application-service-independent manner. They include: document services, master data services, search services, transformation services, and metadata services. ? Application services provide the detailed processing for the automated steps, often bridging to legacy enterprise applications. ? Infrastructure services provide a common platform of generic middleware, operating systems, servers, storage, networks, printing and imaging, and physical infrastructure to host the application, information, and business services. Presentation Title Copyright ? 2005 HP corporate presentation. All rights reserved. * The layers of Figure 6 provide four broad layers of information system capability: business services, information services, application services, and infrastructure services. ? Business services comprise both the top-level (composite) services and the component services previously discussed, including the orchestration of work flow across both automated and manual steps in a business process. ? Information services provide authoritative data for the business services and manipulate information in an application-service-independent manner. They include: document services, master data services, search services, transformation services, and metadata services. ? Application services provide the detailed processing for the automated steps, often bridging to legacy enterprise applicati