Remedy ARS Dev Course 5-Conifgration.ppt

Module 5: Configuring and Administering Servers Contents The purpose of this module is to describe the tasks required to maintain an AR System server. Lesson 1: Controlling AR System server Services Lesson 2: Server Settings Lesson 3: Modifying Configuration Settings Lesson 4: Managing Server Ports and Queues Lesson 5: Modifying Connection Settings Lesson 6: Working with the Server Events Form Lesson 1: Controlling AR System Server Services Objectives Identify why administrators restart the AR System server Start the AR System server Stop the AR System server Stop all AR System services Why Restart the AR System server The AR System server must be restarted, before the following changes to Server Information can take effect: Licenses Submitter Mode Configuration Disable Escalations Disable Alerts Verify Alert Users Server Ports and Queues Register with Portmapper Remeoving a queue or decreasing threads Connection Settings Any changes Starting the AR System Server Stop the AR System Server Lesson 2: Server Settings Objectives Display server settings Display platform information Define timeouts View and define license configuration settings View and define database information Configure advanced settings Configure source control Displaying Platform Information Defining Timeouts Viewing and Defining License Configuration Settings Viewing and defining Database Information Configuring Advanced Settings Configuring Source Control Lesson 3: Modifying Configuration Settings Objectives Configure user prompts Configure other user settings Configuring User Prompts Configuring Other User Settings Max Entries Returned by GetList Server Language User Email Notifies From Minimum API Version Allow Guest Users Disable Admin Operations Allow Unqualified Searches Disable Escalations Cross Ref Blank Password Disable Alerts Authenticate unregistered Users Verify Alert Users Administrator-Only Mode Enable Multiple Assign Groups Lesson 4:Managing Server Ports and Queues Objectives Confi