XAlwaysMASTER PART.ppt

X.alwaysMASTERPART ONE10 MARCH 2007 Punchline … The last word: There is no last word. “… a blinding flash of the obvious” —Manny Garcia NEW ZEALAND 2007 Ho hum: 2+ weeks in New Zealand …PfizerFordGapChryslerYahoomicrosoftwal*mart?????? Axiom: We have met the enemy and he is us.Axiom: The adaptive capabilities of big corporations taken as a whole is problematic [read: pathetic].Antidote: The answer is 75% internal. To sustain/win, we must first and foremost and in perpetuity beat back the forces of darkness—size and inertia and fear and timidity and over-complexity. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” —Charles Darwin “The only way to whip an army is to go out and fight it.” —GrantSource: John Mosier, Grant Tom Peters’ X25*EXCELLENCE. ALWAYS.XAlways.MASTER/PART 1.10 March 2007*In Search of Excellence 1982-2007 First: The True “Basics” Thank You! FLOWERPOWER “Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart.” —Henry Clay “Be kind, for everyone you meet is fighting a great battle.” —Philo of Alexandria “Leaders ‘SERVE’ people. Period.” —Anon. The … Jim Jeffords oversight! Axiom #65: (1) It’s always about relationships. (2) Sweat the small stuff—and the big stuff will take care of itself. “The one thing you need to know about sustained individual success: Discover what you don’t like doing and stop doing it.” —Marcus Buckingham, The One Thing You Need to Know “If it feels painful and scary—that’s real delegation” —Caspian Woods, small biz owner “WHY NOT JUST TELL THE TRUTH?” —Raymond Carver “If God spoke to me by saying, ‘Mark, you’re down to your last three words: What would you want to say to your fellow humans that would make the most positive impact?’ It would be a close call between Love Thy Neighbor and Wash Your Hands .”—Mark Pettus, M.D., The Savvy Patient