TheTotalEconomicImpactOfMicrosoftWindows10.pdf

A Forrester Total Economic Impact? Study Commissioned By Microsoft December 2016 The Total Economic Impact? Of Microsoft Windows 10 Cost Savings And Business Benefits Enabled By Windows 10 Table Of Contents Executive Summary 1 Key Findings 1 The Windows 10 Customer Journey 4 Interviewed Organizations 4 Key Challenges 4 Solution Requirements 5 Key Results 5 Composite Organization 6 Financial Analysis 7 IT Management Cost Savings And Productivity 7 Application Delivery And Testing Time Savings 9 Reduced Security Issues And Remediation Costs 10 Client Management Process Improvements 11 New Or Retained Sales Opportunities 12 Mobile Worker Productivity 13 Deployment Impact 14 Flexibility 16 Initial Planning And Implementation Costs 17 Costs For Continued Deployment 18 Management Costs For New Windows 10 Tasks 18 Financial Summary 20 Microsoft Windows 10: Overview 21 Appendix A: Total Economic Impact 23 Total Economic Impact Approach 23 Appendix B: Endnotes 24 Project Director: Sean Owens December 2016 ABOUT FORRESTER CONSULTING Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit /consulting. ? 2016, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester?, Technographics?, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. For additional information, go to 1 | The Total Economic Impact? Of Microsoft Windows 10 Exe