Network_Troubleshooting.pdf

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Network_Troubleshooting

1By: XXXX Date: 31 December 2010 Training Program 2 ST Electronics (Satcom Sensor Systems) Empowering thru’ Innovation2 Table of Contents ? Network Troubleshooting Tools ? Basic Network Troubleshooting ? Basic Network Troubleshooting –Downstream Acquisition ? Basic Network Troubleshooting –Upstream Acquisition ? What is Recovery Stack ? Hub Component Failover Procedures This presentation covers the following topics: 3Troubleshooting 4 ST Electronics (Satcom Sensor Systems) Empowering thru’ Innovation4 Network Troubleshooting Tools Network Troubleshooting Tools ? System Performance Monitoring ? Traffic Stats ? Frequency Offset ? Symbol Offset ? Trouble Shooting Tips ? Spectrum Analyzer Set-Up for Zero Span ? Zero Span, RBW 300 kHz, VBW 1 kHz, Sweep 200ms, 5 dB per Div ? How to trouble shoot Viruses tcpdump ? /tcpdump_man.html ? Remote Diagnostics Detail ? Status of LED on the Remote ? Screen shot of Boot Process ? Remote Console Help listing ? Many useful commands ? Manual configuration and monitoring interface 5 ST Electronics (Satcom Sensor Systems) Empowering thru’ Innovation5 Basic Network Troubleshooting ? The Challenge – Bring the first/new remotes into the network ? Troubleshooting Methodology – Examine Downstream Upstream carriers for proper performance relating to: ? Timing ? Frequency ? Power ? Accomplished using established tools and procedures ? iMonitor ( iBuilder) ? iSite Connected locally ? Spectrum Analyzer 6 ST Electronics (Satcom Sensor Systems) Empowering thru’ Innovation6 Basic Network Troubleshooting – Downstream Acquisition ? The Challenge – Bring the first/new remotes into the network ? Troubleshooting Methodology – Examine Downstream Upstream carriers for proper performance relating to: ? Timing ? Frequency ? Power ? Accomplished Using Established Tools Procedures ? iMonitor ( iBuilder) from the Network Operations Center ? iSite connected locally (usually during commissioning process) ? Spectrum Analyzer m

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