Wish开店培训之客户投诉留言模板和订单留言模板.pdf

2017 年喵星人崛起计划 加人海猫 轻松跨境 深圳市海猫跨境科技有限公司 Wish 开店培训之客户投诉留言模板和订单留言模板 这一期的海猫跨境电商培训给大家带来的是 wish 开店培训之客户投诉留言模板 和订单留言模板。 当买家光顾你店铺, 询问产品信息时： 重点：跟买家初次打招呼，要亲切、自然并表示出你的热情。尽量在初步沟 通时把产品元素介绍清楚， 范例参考: Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again. 2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考: Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount. 3、交易进行中，通知买家去参看物流情况时，可参考： The goods you need had been sent to you. Its on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me. 4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考： Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. Ill give you a discount, if you like to purchase another products. 5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产 品。 Hi friend, 2017 年喵星人崛起计划 加人海猫 轻松跨境 深圳市海猫跨境科技有限公司 Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price. Thanks. Regards 您好！ 在圣诞节来临之际，圣诞礼品将是一个热销产品。很多买家从我们这进 货到他们自己的商店里出售。这个产品的利润不错。以下是我们圣诞产品的 介绍，请点击了解。10 个起批我们将给您批发的价格. 6、货物断货，货物偶尔的断货只要认真解释一下，买家能够理解，最好的办 法是告诉买家自己会积极尽量帮他找到她所需要的产品，同时向他介绍类似 的款式供其选择 Hi friend, We are really sorry that the shoes you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to recommend you some other pretty shoes which have t