海德宝行政办STADARD OPERATING PROCEDURE.doc

STANDARD OPERATING PROCEDURE 标准运作程序 Hoi Tak International (HK) Ltd. 海德国际（香港）有限公司 Reference Dept.: Executive Office 参考 部门： 行政办公室 SOP No.: 21-EO-001 标准运作程序号码：21-EO-001 Date: 16 March, 2000 日期： 2000年3月16日 It is the Division Heads direct responsibility to ensure the P P Manual in his department are: 部门总监的直接责任是确保他部门的政策和程序手册： Maintained in good order. 保持有序。 Updated according to New Policies, S.O.P. 根据新政策、标准运作程序更新。 That you and all staff in your department understand clearly their responsibilities. 你和你部门的员工都清楚地明白他们的职责。 That this document remains in the Hotel and Office and not to be removed from the Hotel premises. 此文件保存在酒店和办公室内，不得带出酒店。 That you take time to read this and absorb this information provided to you to assist you and your team to better manage your department and co-operate with your colleges. 你花一些时间去阅读并吸收这些信息，会帮助你和你的团队更好地管理你的部门及与其它同事合作。 File: 21-EO-001.doc 归档：21-EO-001.文件 STANDARD OPERATING PROCEDURE 标准运作程序 Hoi Tak International (HK) Ltd. 海德国际（香港）有限公司 Reference Dept.: Executive Office 参考 部门： 行政办公室 SOP No.: 21-EO-002 标准运作程序号码：21-EO-002 Date: 16 March, 2000 日期： 2000年3月16日 Introduction 介绍: All Hotel employees must be provided with a full orientation to the Company and induction to their department and Hotel this is the responsibility of the Division Head to follow up to ensure their employee is settled into their Job Role. 酒店应给所有员工提供一个全面的关于公司、他们的部门和酒店的入职介绍。部门总监的职责是跟进以确保他们的员工按照其岗位要求完成工作。 Procedure 程序： Additionally all employee must be given a copy of there: 另外，所有员工都应得到以下两项复印件： Job Description 工作描述 Job Specification or Checklist 工作说明或检查清单 These documents provide a clear guideline as to the employee’s day to day responsibilities and it is the Division Heads Responsibility to follow up and ensure it is updated when necessary. Finally the Policy and Procedure Manual and Standard Operating Procedure provides a guideline as to the Policy and Proce