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Appendix D

Appendix D The Results of the Case Study Appendix D.1. Snowgum Sydney (Australia) Appendix D.2. HengFu Kitchen (China) Appendix D.3. Yinping (China) Appendix D.4. Cipta Nusapradana (Indonesia) Appendix D.5. Sanohatsu(Japan) Appendix D.6. Seihatu (Japan) Appendix D.7. iCanTek (Korea) Appendix D.8. APMR (Malaysia) Appendix D.9. Bodibasis (Malaysia) Appendix D.10. Juama (Mexico) Appendix D.11. Microscopios (Mexico) Appendix D.12. Hong Ya (Chinese Taipei) Appendix D.13. ARBOR (Chinese Taipei) Appendix D.14. Vassachoi (Thailand) Appendix D.15. Vitesin (Thailand) Appendix D.16. PPI (United States) Appendix D.17. Gilford (United States) Case studies were made in the following 10 member economies: Australia, China, Indonesia, Japan, Korea, Malaysia, Mexico, Chinese Taipei, Thailand, and the United States. Two cases (companies) were studied in each member economy (except for Australia and Korea), with information on 18 case study enterprises collected and analyzed. In the case studies, the following issues were examined: - Business environment: buyers, vendors, large firms, alliances, and industry characteristics; - ICT Mindset: CEO mindset and ICT organization; - ICT introduction status: hardware, software, and networks; - Benefits of ICT introduction; - Facilitating and inhibiting factors, especially the role of intermediaries for supporting SME informatization: funds, training and education, experiences, knowledge, and technology consulting, and; - Gender consideration in SME informatization; Each case study has following standardized list of contents: (1) Company Introduction (2) Status of ICT Adoption - Organization - Hardware - Software - Internet - Benefits of ICT (3) Influential Factors for ICT Adoption. 1. Snowgum Sydney (Australia) 1) Company Introduction Snowgum is a specialty outdoor and travel equipment retailer composed of Snowgum headquarters and franchisees. Snowgum headquarters designs products, tests product quality and selects new suppliers from the

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