CPFR基础_Keys to Effective Supply Chain Collaboration Exec Summary.pdf

Keys to Effective Supply Chain Collaboration: A Special Report from the Collaborative Practices Research Program Supply and Value Chain Center The M. J. Neeley School of Business TCU Executive Summary November 15, 2004 Collaborative Practices Research Program Research Team Dr. Nancy Nix Director, Supply and Value Chain Center Associate Professor of Supply Chain Practice M. J. Neeley School of Business TCU Fort Worth, Texas Dr. Zach G. Zacharia Assistant Professor of Supply Chain Management M. J. Neeley School of Business TCU Fort Worth, Texas Dr. Robert F. Lusch Professor of Marketing Eller College of Management University of Arizona Tucson, Arizona Mr. Wesley R. Bridges Lecturer in EBusiness M. J. Neeley School of Business TCU Fort Worth, Texas Ms. Andrea Thomas Owner and Founder National Service Research Fort Worth, Texas 2 Summary Recently a research team, under the direction of Dr. Nancy Nix from the Supply and Value Chain Center at the Neeley School of Business at Texas Christian University, completed a study on effective collaborative endeavors in supply chains. This research focused on understanding (1) the nature and scope of collaborations occurring in supply chains, (2) the factors that determine high levels of collaboration intensity, (3) the outcomes businesses expect from successful collaborations, and (4) the key knowledge resources and organizational capabilities that drive or determine successful collaborations. This research project included a thorough review of trade, professional and scholarly publications; in-depth interviews with supply chain professionals; and a broad survey of supply chain professionals with experience in collaboration (Exhibit 1). The team analyzed survey data from 477 respondents representing multiple industries and organizational roles to identify key principles required for successful collaboration (Exhibits 2 and 3). These