实用手册_武夷山华美达酒店员工手册 全册.doc

员 工 手 册 Staff Handbook 目 录 Catalog 总经理致辞 4 Chapter 1 A Welcome Message from the General Manager 温德姆酒店酒团、华美达品牌、酒店简介 5 Chapter 2 Hotel Introduction 服务宗旨 6 Chapter 3 Service Objective 组织架构图 7 Chapter 4 Organization Chart 员工守则 8 Chapter 5 Staff regulations 员工职责 Staff Responsibility 行为习惯与道德 Behavior and Morality 仪容仪表 Grooming 工作态度 Working Attitude 劳动条例 10 Chapter 6 Labor Regulations 招聘 Recruitment 体检 Medical Check 人事记录 Personal Record 录用手续 Employment Procedure 劳动合同 Employment Contract 试用期 Probation 薪金等级与调整 Salary and Adjustment 调职与晋升 Change of Job or Position 合同续期 Contract Renewal 聘用员工亲属 Employment of Kinship of Employees 工作时间 Working Hour 加班 Overtime Payment and Allowance 考勤制度 Staff Attendance Regulations 工作证、铭牌 Work Permit, Name badge 工作制服 Uniform 工衣柜 Uniform Locker 员工通道 Staff Path 合同解除与终止 15 Chapter 7 Contract Resignation and Termination 薪酬及福利制度 17 Chapter 8 Benefits and Welfare 工资 Salary 薪金计算 Salary Payment 劳动保险 Labor Insurance 膳食 Staff Meal 假期 Regulation of Leave 公众假期 Public Holidays 年假 Annual Leave 婚假 Marriage Leave 孕期假 Pregnancy Leave 产假 Maternity Leave 哺乳假 Lactation Leave 计划生育假 Family Planning Leave 病假 Sick Leave 工伤 Work Related Injury 事假 No-pay Leave 丧假 Compassionate Leave 员工宿舍 Staff Dormitory 员工更衣室 Staff Changing Room 培训 Training 员工公告栏 Staff Notice-Board 申述程序 Grievance Procedure 奖惩条例 21 Chapter 9 Award and Punishment 员工奖励 Award System 员工处罚 Punishment 口头警告 Verbal Warning 书面警告Warning Letter 最后警告 Ultimate Warning 解除劳动合同 Revocation of Employment Contract 安全制度 26 Safety System 结束语 28 Peroration 总经理致辞 Chapter 1 Welcome Message from the General Manager 亲爱的同事： Dear Employee, 本人非常高兴地欢迎您加入武夷山华美达酒店员工队伍！您为酒店所做出的贡献将是我们成为一流酒店的最大动力。我们将为您提供各式各样的挑战以及广阔的发展空间。希望您敬业乐业，全情投入，积极进取，成为一名优秀员工。我深信，您一定能够为建设武夷华美达广场酒店更美好的未来做出积极的贡献。 We are proud to welcome you all to RAMADA WUYISHAN! We placed a high value on the contributions that you will make in helping us guiding this hotel on its course of