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上海交—r44大—管理学2013上海交大管理学考研卷真题
科学管理组织理论的出现
梁建
上海交通大学
1
大纲
法约尔(Henri Fayol)的管理思想
韦伯(Max Weber)的管理思想
现代管理学的出现
3
法约尔及其管理思想
法约尔与其管理实践
1841, born in France
1860, graduated as engineer and joined Comambault
1866, director of the Commentry mine
1872, director of Montvicq coal mine, Berry iron ore mine.
1888, CEO of the Comambault
1916, Administration Industrielle et Generale
4
The application of the method of Positive Administration is, in my opinion, the sole reason for the change in fortunes of Comambault after 1888.
5
法约尔与其管理实践
His experience as a mine engineer affected his understanding of the organization of work;
The lessons he derived about foresight as manager of a coal mine;
His experiences, as CEO of Comambault, in coordinating the activities of a multi-unit firm;
His efforts to redefine the criteria for exercising control in the labor force;
His experience as CEO led him to rethink the role of the board of directors and the function of command.
6
情境一
“May 1861. The horse on the sixth level of the St. Edmund pits broke its leg this morning. I made out an order for its replacement. The stableman refused to accept the order because it did not bear the Directors signature. The Director was absent. No one was designated to replace him. Despite my entreaties, the stableman persisted in his refusal. He had express orders, he said. The injured horse was not replaced and production at the sixth level was lost.”
7
管理要素
组织:是指“为企业提供有助于其行使职能的每件东西---原料、工具、资本和人员”,而管理层的任务就是“组织人力和材料,使其与企业的目标、资源和要求保持一致”
The presence of more (or less) than one authority created disorder and threatened production. Employees would take advantage of unclear managerial structures to carve out their own niches within the firm which could only be harmful to the firm’s long-term interests.
8
人员配备
“The organization by crews free to constitute themselves as they wished stimulated workers. There was a continual process of elimination; the good or strong workers rejected the bad or the weak. The latter grouped together and ended u
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