BriefOverviewofLeanSixSigma教程.pptx

Lean Six Sigma 精益六西格玛 ;Process Improvement流程改善;Lean Six Sigma Seeks to improve the quality of manufacturing and business process by:精益六西格玛旨在提高生产和业务流程的质量： identifying and removing the causes of defects (errors) and variation. 识别并消除缺陷（错误）和变异产生的原因 Identifying removing sources of waste within the process 在流程内部识别并消除浪费根源 Focusing on outputs that are critical to customers专注于对顾客十分关键的输出 ;LSS is a management philosophy that seeks to drive a quality culture change through a multi-level based program LSS是一种管理哲学，旨在通过多层面项目驱动质量文化改变的实现 ;Theory;理论;Focus on Variation Reduction.专注于减少变异 Variation reduction to reduce process variation, scrap, and improve quality.减少工序变异及废品，提高质量 Focus on facts data and effective problem solving.专注于事实数据，有效的解决问题 Utilization of statistics.统计方法的应用 Structured through DMAIC or DMAICR approach. 通过DMAIC或DMAICR方法组织框架;Lean tends to be used for shorter, less complex problems. Often time driven. Focus is on eliminating wasteful steps and practices. 精益管理常用于在时间紧迫的情况下解决短期且较简单的问题，重点在于消除产生浪费的步骤和做法。 Six Sigma is a bigger more analytical approach – often quality driven – it tends to have a statistical approach. Focus on optimizing the important steps – reducing defects.六西格玛是一种更强大的分析工具-通常目的在于提高质量，常用手段为统计方法。重点着眼于优化重要步骤，减少缺陷。;VOC vs. VOP;What’s good enough?;What’s good enough?怎样才算足够好？;Goals of Lean Six Sigma精益六西格玛管理的目标;Define – describe the problem quantifiably and the underlying process to determine how performance will be measured. 明确定义- 以可以量化的方式描述问题及潜在的流程，来确定怎样测量 Measure – use measures or metrics to understand performance and the improvement opportunity. 测量-使用测量工具或矩阵来理解流程发现改进的机会 Analyze – identify the true root cause(s) of the underlying problem. 分析-发现潜在问题的根本原因 Improve – identify and test the best improvements that address the root causes. 改善-识别并验证解决根本问题的最好的改善 Control – identify sustainment strategies that ensure process performance maintains the improved state. 控制- 识别持续改进战略，以保证流程保持持续改善的状态 Replicate – identifyi