接待外宾有用口语讲训.ppt

;接待外宾;Reception of Guest;Greetings;Welcoming;I hope you will enjoy your stay here.我希望您能在这里过的愉快 I am so pleased to have the opportunity of entertaining our distinguished guests. 我们特别高兴能有机会招待我们的贵宾。 Would you give me your business card ? 请给我您的名片好吗？ ;Introduction;Introduction;Sample Dialogue; What do you like to drink? 您想喝什么？ Would you like coffee or tea? 您要茶还是咖啡？ How do you like your coffee，with suger or milk? 您要什么样的咖啡,加糖还是牛奶？ ; Let us go to have the dinner! 我们去用餐吧！ You must be hungry, shall we get something to eat? 你一定饿了，我们去吃点东西好吗？ Would you like to have some dinner?你想吃饭么？ Would you like to eat?你想吃什么？ ; （1）客人说Thank you时 ——You are welcome. 不客气。 ——It’s my pleasure. 我的荣幸。 ;（2）要客人等待时： Just a moment, please. ? 请稍???。 Sorry to kept your waiting, sir. ??对不起让您久等了，先生。 Could you wait a little longer, please? 请稍等一会可以吗？ Would you please have a seat and wait for a few moments请您坐下稍等片刻 ;（3）给客人东西的时候说： Here is your …….????这是您的…… Here you are.?? 您要的东西在这里。 Here it is.?????这就是。 （4）Come with me please! 请跟我来！ This way, please! 这边请。 ; (5)听不懂客人的意思时： Pardon me???????? ??? 请原谅，再说一次？ I bag your pardon? ???????原谅我，请再说一次 Could you repeat that, please? ????? 请再重复一次好吗？ I’m afraid I don’t understand.??我恐怕没听明白. Could you speak slowly, please? ?? 请说慢一点好吗？ Excuse me, sir. Do you mean … ? ? 对不起，先生。您的意思是 …? ;(6)送宾客离开时 Your valuable advice is most welcome. 欢迎多提宝贵意见。 Thank you so much for coming!感谢光临！  Hope youll come again.欢迎再来！  I am looking forward to your visit again! 我期待您的再次来访 ;Thank you!