南京工程学院质量管理第十六讲6SIGMA.ppt

质量管理学第九章 6SIGMA;Six Sigma Concept;What is Six Sigma?;“Six Sigma is a goal for process improvement that forces us to put our vision of quality in numerical terms” ;“Good quality does not necessarily mean high quality. It means a predictable degree of uniformity and dependability at low cost with a quality suited to the market.”;Building Blocks;Six Sigma in a Nutshell Vision 6s - 3.4 defects per 1 million opportunities - 99.99997% yield People Black Belts Yellow Belts - We have the people to do it Tools Statistics and Team work - We provide the tools to do the work;Changing you quality means Changing !!!;“If you continue to manage the business the way you have always managed it, you will continue to achieve the same results.”;Variation; Y=f(χ);What is Variation?;Process 1;;;Short-term;6 SIGMA与每百万机遇3.4个缺陷(DPMO)相对应。;LSL;产品的可靠性;理论基础：田口的质量损失函数（ Taguchi Loss Function and Process Distribution);Major Sources of Variation;6 SIGMA树;s;3 sigma水平的公司;Sigma Level and Performance; 每年有54,000次的药品调剂失误;Concept;What is the Cost Of Poor Quality;The Hidden Factory;Output, outturn, product, production, turnout 1 : something yielded : product; especially : the amount or quantity produced or returned 2 : the capacity of yielding produce ;Rolled Through Yield;Normalized Yield;0,1;Traditional Quality Costs;Cost Of Poor Quality;How Is A Six Sigma Program Structured?;Six Sigma Deployment; ??6 SIGMA方法;?6 SIGMA内部角色;黑带;绿带;Key Roles;Key Roles #2;Top management attention is a must Follow some rigorous system religiously Measure cost of poor quality and post visible Reward good results Train everyone Use a team-based approach Stress cross-functional work Involve suppliers, distributors and all functions ;利用改进机遇; ??6 SIGMA项目作用; ??发起人;负责人; ?? ;?;团队角色归纳;;Six Sigma Maturity Model;Putting A Concept Into Practice;You are the general manager of a very successful movie theatre. You will be out of the countryfor three months and have askedyour staff to fax you a weekly report. What informatio