外贸英语函电Chapter 3 Enquiry and reply.ppt

Chapter 3 Enquiries and Replies;An enquiry is made to seek a supply of products, service or information.;;Points for attention A detailed enquiry may includes: Name and description of commodity Terms of price (CIF, FOB, etc.) Quality or specification Quantity Discounts Catalogue Delivery date Terms of payments (by L/C or otherwise) Packing method If it is the initial contact between the two parties, the importer should begin the letter by telling how he has obtained the supplier’s name, details of his own company and business scope will also be included. ;;; Guidelines in writing enquiries: P55 Tell the reader where you learnt of his company and its products. Moreover, you can introduce your own business and the products it deals in. The enquirer should state simply, clearly and concisely what you want– general information, a catalogue, price list, or a sample. Stress the importance of your needed information and try to flatter your receiver for getting more information. You should mention the size of your order, as large orders may obtain a favorable quotation. Also state your terms of methods of payment. Personalize your letter like the one between friends and end on an optimistic note and request an early reply.;;;1.enquire v. 询购；询价；询问 enquire for 询购某物 The goods (you enquire for) are out of stock. 所询之货已脱销。 enquire about 打听某事 I want to enquire about the quantity you require for next quarter. 我想打听一下你们下季度所需要的数量。 enquire into 调查；了解 It’s our duty to enquire into this matter. 我们将负责调查此事。 The whole matter has to be enquired into. 整个事情必须查清。 ;;;;4. bed-sheet（床单）, pillowcase（枕套） 5. range n. 系列，范围，种类 P57 a full range of samples 一整套样品 a full range of shipping documents一整套装运单据 We can supply curtains in a wide range of designs. The product is in the range of our business