图书馆智慧服务的概念_内涵与分析.pdf

收稿日期: 2012- 12- 10 作者简介: 张延贤 ( 1965- ) , 男, 高级实验师, 发表论文数篇。 理论探索 图书馆智慧服务的概念、内涵与分析 张延贤 王 梅 (山东理工大学图书馆, 山东 淄博 255091) 摘 要! 智慧是图书馆存在与发展的一个非常重要的现象与属性, 图书馆智慧, 简而言之就是图书馆人在图书馆的历史 与当代的实践中, 对图书馆现象的认识、理解和把握, 是从图书馆实践中抽取, 高于图书馆实践又应用于图书馆实践的一种图 书馆人的能力与素质的综合体现。图书馆智慧服务是图书馆人对读者工作的一种积极进取的自主选择, 是图书馆在信息化时代 读者服务的一种或多种新理念、新能力与新服务方式。图书馆智慧服务主要有智能性的图书馆智慧服务、知识性的图书馆智慧 服务和理念性的图书馆智慧服务等 3种概念及内涵。智能性的图书馆智慧服务实质上是图书馆的一种技术智慧, 知识性的图书 馆智慧服务实质上是图书馆的一种学问智慧, 而理念性的图书馆智慧服务实质上是图书馆的一种人文智慧。 关键词! 图书馆; 智慧; 服务; 图书馆智慧; 图书馆智慧服务 DOI: 10. 3969/ j. issn. 1008- 0821. 2013. 04. 008 中图分类号! G250 1 文献标识码! A 文章编号! 1008- 0821 ( 2013) 04- 0034- 05 The Library Service Concept, Connotation of Wisdom and Analysis Zhang Yanxian Wang Mei (Library, Shandong University of Science and Technology, Zibo 255091, China) Abstract! Wisdom is a library for the existence and development of a very important phenomenon and attributes, the library wisdom, in short, is a library in the library history and contemporary practice, the phenomenon of library knowledge, under standing and master, from the library practice extraction, higher than the library practice and applied to the practice of the library a library human ability and the comprehensive embodiment of the quality. The library service is the wisdom of the library readers a kind of positive enterprising s choice, is a library in the information times reader service of one or more new ideas, new skills and new service mode. Library services are mainly intelligent wisdom of library knowledge service, the wisdom of the wise library ser vice and concept of library service, three wise concept and connotation. Intelligent library intelligence service of the library is in essence a kind of technology of wisdom, knowledge library intelligence service of the library is in essence a kind of learning wis dom, and the concept of library service wisdom is essentially a kind of library humanistic wisdom. Key words! library; wisdom; service; library wisdom; wisdom library service 什么是智慧? 回答可谓是仁者见仁