BEC中级真题解析_第三辑T4P2.pdf

大家论坛BEC 版块原创出品 By culturecatcher Human resource management It is nearly a century since the car manufacturer Henry Ford said, You can destroy my factories and offices, but give me my people and I will build the business right back up again.(0) G But a few business theorists are beginning to argue that managing people well can add more to the bottom line than anything else. Mike Manzotti, a leading American author in this area, has strong views about the growing importance of human resources in todays business world. (8) A company with high staff commitment, for example, has an asset that its rivals find hard to copy. Research in Britain would appear to support this notion. A recent business school survey into the performance of eight multinationals found that people management could be the most decisive factor in a companys performance. Another study indicated the same thing in medium-sized manufacturing firms. (9) After all, how can an organisation evaluate the commitment of its staff? For this reason, the researcher George Hessenberg argues that a scientific approach is needed. He feels that when HR professionals suggest changing an organisations compensation structure or being more selective in recruiting, they are asking for things that require resources. (10) Some new approaches are emerging that attempt to do just that, including the scheme devised by consultants Couze Jordan. The scheme, which covers communication, recruitment, and use of resources, predicts that significant improvements in these areas achieve an increase in shareholder value of up to 30 per cent. Another programme, launched by James Lester, an independent human resources expert, approaches the problem from a perspective that is designed to appeal to a wide range of managers.