t02. 新员工部门入职培训表.doc

DEPARTMENT ORIENTATION CHECKLIST 新员工部门入职培训检查表 Name of New Hire姓名： Position职位： ：FO Section分部： Trainer 培训师： Date of Commencement 入职日期： Items 项目 Assessment 测评 New Hire Sign 新员工签名 Trainer Sign 培训师签名 Pass 通过 Fail 未通过 GENERAL KNOWLEDGE 基础知识 Department Introduction部门介绍 Colleagues Introduction 同事介绍 Mise en Place 工作区域介绍 Roster 工作排班 Reporting for Work 工作汇报 Daily Briefing Training 部门例会及培训 Job Descriptions and Responsibilities岗位职责 Department Policies and Regulation部门规章制度 Fire Safety 消防安全 Telephone Courtesy 电话礼仪 Proper Use of Equipment 设备的正确使用及保养 TRAINING 岗位知识培训 Opening of Vehicle Door 为客人开车门 Traffic control 控制门前交通 Short Term Storage 短期存储行李 Long Term Storage 长期存储行李 Check In FIT 散客入住 Check Out FIT 散客退房 Handing Goup Luggage-Arrived 团队入住行李　 Handing Goup Luggage-Departure 团队退房行李　 Position in the Lobby 在大堂里的工作岗位 Incoming Item Delivery 外部物品转交 Log Book 交班本 Delivering luggage to a guest room 递送行李至客房 Airport Pickup Service 接机服务 Room Change 换房 Familiar with OPERA 熟悉OPERA操作系统 Loan of Concierge Item 外借礼宾部物品 Taxi Booking 订出租车 Limousine Booking 订车 Handling Delivery of Message 接收并递送留言 Restaurant Reservation 定餐厅 Delivery Newspaper 派送报纸 Basic English 基础英文 City Information 城市信息 This form must be submitted to Human Resources after all items have been taught and assessed by the end of the probation with Employee Transaction Form. 此表完成后，应在员工转正前同转正评估表一同交给人力资源部。 Employee Signature/Date: Certified By/Date: 员工 签名/日期 部门主管确认/日期