企管课件4.ppt

L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. The Decision-Making Process Define decision and decision-making process. Describe the eight steps in the decision-making process. Explain the challenges managers face in identifying problems. Discuss why decision criteria are important in the decision-making process. Describe how managers develop, analyze, and select alternatives. Explain what happens during implementation and evaluation. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. The Managers as Decision Maker Explain why decision making is synonymous with managing. Discuss the assumptions of rational decision making. Describe the concepts of bounded rationality, satisficing, and escalation of commitment. Explain what intuition is and how it affects decision making. Contrast programmed and nonprogrammed decisions. Define the three forms of programmed decision making. Contrast the three decision-making conditions. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. The Managers as Decision Maker (cont’d) Explain maximax, maximin, and minimax decision choice approaches. Describe the four decision making styles. Discuss the twelve decision-making biases managers may exhibit. Describe how manager can deal with the negative effects of decision errors and biases. Explain the managerial decision-making model. Decision Making for Today’s World Describe today’s decision-making environment. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Decision Making for Today’s World (cont’d) Explain how managers can make effective decisions in today’s world. List six characteristics of an effective decision-making process. Tell what a highly reliable organization is. Describe the five habits of highly reliable organizations. L E A R N I N G O U T L I N E (cont’d)