AVAYAIP电话IPO500产品介绍课件.ppt

Thank you for joining and learning about IP Office Release 7.0! * * Highlights of Embedded Voicemail and the details of port size and hours storage. * Simplifies message handling. Visual Voice will allow easy access control of voice messages via the display of digital/IP phones (large display LCD sets only) * * At its most basic, VoiceMail Pro Manager provides automated attendant functionality—helping busy operators, and providing information to customers via recorded messages while they route to the appropriate extension. This includes a simple configuration suited to your particular company—such as “press 1 for sales, 2 for service, or 3 for the operator”—that either answers all incoming calls or serves as the primary backup for a live operator during high-volume periods. VoiceMail Pro can also transfer the call to an external destination if required (e.g. transfer to mobile for out-of-hours support for example). VoiceMail Pro offers dial by name where callers simply dial the name of called party using the phone keypad. When there are more than 10 entries in a search result from the Dial By Name directory lookup, the caller may reduce the results list by entering additional digits. * VoiceMail Pro does a lot more than just voice mail. It provides queue management facilities, giving callers the ability to know when their call will be answered. The caller can hear their estimated time to answer (ETA) and position in queue. VoiceMail Pro also provides recording services, which allow calls to be recorded in a mailbox, based on date, time of day, CLI or when the user requests the recording. All this can be configured quickly and easily using the Voicemail Pro editor. As the workforce becomes more mobile, it is important to understand that the needs of the workforce vary based on job functions and work locations. A one-solution-fits-all approach towards a mobility strategy is therefore a recipe for failure. For example, the business needs of field technicians who