酒店英语Unit7chamberservices.ppt

Dialogues Dialogue 2 S: Who is it? J: I am the housemaid. May I come through, please? S: Come in. J: Good morning, sir. I’m sorry to disturb you. S: It doesn’t matter. J: I’d like to clean the room. May I do it now? S: Well, I’m a bit tied up at the moment. Can you come again? J: What time would it be convenient, sir? S: Let me see. Could you come around 12:00? J: I’m sorry, sir. No cleaning can be done between 12:00 noon and 2:00 p.m. May I come between 2:00 and 3:00 p.m.? S: I guess so. I’ll be out then anyway. Room Cleaning 整理房间 J=Jacky (Housemaid ) S=Stephen Nobel (Guest) Translation 返回 Dialogues J=Jane (Housemaid) S=Stephen Nobel (Guest) S: 是谁呢? J: 我是服务员,可以进来吗? S: 请进来? J: 早上好,先生?很抱歉打扰您了? S: 没有关系? J: 我现在要来打扫房间,可以开始了吗? S: 嗯,我现在有点事情?你可以待会再来吗? J: 先生,什么时间方便来打扫房间呢? S: 让我看一下?你可以大约12点钟左右再来吗? J: 很抱歉,先生?在中午12点钟到2点钟之间是不允许打扫房间的?我可以在2点钟到3 点钟之间来吗? S: 我想可以的?那个时候我已经外出了? 整理房间 Task A Guest: Dont want to clean the room now The housemaid can come to clean the room at 11:00 a.m. Housemaid: Greet the guest Ask the guest whether the room can be cleaned now Ask what time will be better to clean the room Task B The housemaid Wang fang is going to turn down the bed for Mr. White now. Mr. white agrees her to do now. He asks Wang fang to put an extra bed for him, for one of his former students will come to see him and stay here for a night. The rate of the extra bed is US $34. 大连理工大学出版社 大连理工大学出版社 大连理工大学出版社 大连理工大学出版社 LOGO LOGO LOGO LOGO Unit 7 Chamber Services Chamber Services How to clean a room 如何为顾客清理房间 How to offer turn-down services 如何提供做夜床服务 Aims of Studying Warming-up Exercises Exercises II: Make up a dialogue based on the following situation and role-play it to the class. 诺贝尔先生在天天酒店入住,他住了几天了,房间门口都一直挂着“请勿打扰”(DND)的牌子,所以都没有进行过房间的清洁,清洁工简敲开了他的房门,询问清洁事宜?请你和你的同学准备该对话,并在班上表演? Hot Tip What you should be able to know 你应该知道的知识 Task Procedure 任务流程 ■ Room Cleaning Procedure 清洁房间流程 ■ Knock at the door ge