项目管理CHAP01.ppt

Chapter 1Project Management Concepts第一章 项目管理概念 Learning Objectives 学习目标 Definition of a project and its attributes 项目的含义和特征 Key constraints within which a project must be managed 项目管理中的关键约束条件 How a project is “born” 项目是怎样产生的 Learning Objectives 学习目标 Life of a project 项目生命周期 Steps involved in the project management process 项目管理过程所包含的步骤 Benefits of project management 项目管理的益处 Project, Defined 项目定义 A project is an endeavor to accomplish a specific objective through a unique set of interrelated tasks and the effective utilization of resources. 项目就是以一套独特而相互联系的任务为前提，有效地利用资源，为实现一个特定的目标所做的努力。 A project is a temporary endeavor undertaken to create a unique product, service, or result. 项目是为提供某项独特产品、服务或成果所做的一次性努力 Attributes of a Project 项目特征 Has a well-defined objective 明确界定的目标 Composed of a series of interdependent tasks 完成一系列相互关联的任务 Utilizes various resources 运用各种资源 Attributes of a Project 项目特征 Has a specific time frame 具体的时间计划 Has a customer 有客户 Involves a degree of uncertainty 一定的不确定性 Examples of Projects 项目例子 Planning a wedding 策划一场婚礼 Designing and implementing a computer system 设计和实施一个计算机系统 Hosting a holiday party 主持一场节日庆典 Designing and producing a brochure 设计并制作说明书 Examples of Projects 项目例子 Executing an environmental clean-up of a contaminated site 对污染地区开展环境清洁工作 Holding a high school reunion 组织一次中学同学聚会 Performing a series of surgeries on an accident victim 给事故的受害者实施一系列外科手术 Constraints 制约因素 Scope 工作范围 Cost 成本 Schedule 进度计划 Customer satisfaction 客户满意度 Unforeseen Circumstances 无法预见的情况 Unforeseen circumstances may jeopardize achievement of the project objective. 无法预见的情况可能危及项目目标的完成 The challenge facing the project manager is to prevent, anticipate, and/or overcome such circumstances. 项目经理面临的挑战就是防止、预测和克服这些状况 The Project Life Cycle 项目生命周期 Projects are “born” when a need is identified by the customer. 客户的需求使项目诞生 Project life cycles vary in length, from a few weeks to seve