西方电话礼仪phone.ppt

Etiquette of Behavior in Public Places -----the use of cell phones Made by Angela the places and events cell phones should be switched off or the ring tone silenced making a call in the company of another person sending text messages in company camera cell phones The Use of Cell Phones 01 Places and Events The Use of Cell Phones on public transport in proximity to other commuters in hospitals, resturants, and shopping centres at checkouts, cinemas, and theaters trains stations, bus stops, and airports doctors surgeries, churches, and conventions waiting room, libraries, andlecture rooms at christenings, weddings, and funerals 02 making a call apologize make or accept the call keep it very brief The Use of Cell Phones unforgivable: talk on a mobile phone whiledealing with another person such as a checkout in a shop or bank-teller or getting someone or bidding someone farewell 03 sending text messages excuse yourself be very brief share the message with those person as a courtesy to let them know that they are not the subject of the message The Use of Cell Phones 04 camera cell phones be aware of privacy laws and the rights of others if used inappropriately in the wrong places The Use of Cell Phones Thank You