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Quality Management Cracow Organisational Chart HWQ-C Confirmation by TüV of implementation and development our quality management system. This goal was achieved in June, only after one year of production. Andon-Process Problem appears at the production line Operator pushes process stop Segment leader joins operator Segment leader decides if he can fix problem Call for help, e.g. Emergency team (?Reissleine“) Signals and meaning Yellow flashing Carrier stopped by operator or time exceeded Red flashing Following carriers stopped 1 by 1 if safety distance (2.5m) is reached Red lit Technical problem with equipment linked to line? carrier is stopped Advantages Transparent production status at one sight Indicates where a problem appears Enables quick reaction Quality control loop Customer feedback (VAST) Product audits (weekly audit) Delivery check (Customer eyes) Functional driving test 100% Check in Quality Gates Personal responsibility and self-inspection QKZ history 2008 KPI System Thank you Backup Personal responsibility and self-inspection Management of nonconformity and corrective action Supervising of nonconformity is based on MN 555 HQ006 Internal instruction HWQ-C 002 which describes the details of the system Controlling and measuring devices Controlling of torque wrenches are performed according HWQ-C 022 ISO 6789 The tests are performed on the Cali-test (Schatz), Ceus software is used for supervising equipment and storing the result of test and checking. All screwdrivers and torque wrench are registered in Ceus, according to please of using Cali-test Stationary equipment for checking the torque wrench. High quality level of checking, need specific condition for work MAN Nutzfahrzeuge AG L?prich, HWQ-C Quality Management 30.01.2008 MAN Nutzfahrzeuge AG L?prich, HWQ-C Quality Management 30.11.2007 MAN Nutzfahrzeuge AG ISO CertificationISO 9001:2000 Right from me Assembly line 1 Paint shop Warehouse Assembly line 2
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