emailwriting.ppt

Learning goals -to get to know the basic format of email writing -to learn to write a thanks letter 1.Subject -应简明地概括信的内容 (1)单词：Greetings (2)名词性短语/完整句(长度一般不超过35个字母) YES：Supplier training NO：professional trainees from sister company should abide by rule of local company（太长） -主题框的内容切忌含糊不清。 NO：像News about the meeting 这样的表达， YES：应改为Tomorrows meeting canceled。 1.Subject -句首的单词和专有名词的首字母大写 -较正式：除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写 YES：New E-mail Address Notification Detailed calculation NO：detailed calculation * URGENT\FYI（For Your Information） URGENT：Submit your report today! 2.Salutation 称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如： Jimmy, I received your memo and will discuss it with Eric on Wednesday. Best, David 2.Salutation 1.名字拼写要正确 2. 跟名字，不跟姓 YES: Mr. Smith, Wyatt, and Fury 。 YES：用Ms, Mmes., or Mses. Dr. and Mrs. Harold Wright ； Mr. Harold Wright and Dr. Margaret Wright ； Mr. and Mrs. Harvey Adams 。 3. 头衔太长NO：Ken Green ／Vice President of Unicom China YES： Ken Green ／Vice President, Unicom China  2.Salutation 1.Dear Sir: 2. Dear Sir or Madam: 3. Dear Customer(s): 4. Dear Friend(s): 5. Dear Colleague(s): 6. Dear Committee Member: 7. Dear Meeting Planner: 8.To All Sales Reps: 9.To Whom It May Concern:  2.Salutation -公司 We will reimburse you for these legal expenses. Sinopec will reimburse you for these legal expenses. -自己 I found the brochure very informative. -混合使用 We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting.  2.Salutation × You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. √ I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve.  × Your book was well written and comprehensive  √ I thoroughly enjoyed your book and found an answer to every one of my questions about performance apprai