卓越领导-持续教育学院.PDF

持續教育學院 School of Continuing Studies Leadership Development “卓越領導” Course Introduction 課程簡介 This 5 days course is designed for managers that are already in leadership position who wanted to self-develop and further their career opportunity for advancement. During the 5 days we will have in-depth dialogs in exchanging ideas with different viewpoints to solve challenging issues. You are expected to come prepare to share and learn from each other while being guided to a different approach in management techniques. Learning Objectives 教學目標 At the end of the workshop, participants will be able to: - Take away with new problem solving tools - Understand the importance of work-life balance - Leading by examples - Building trust as a leader - Better communicator Course Outline 課程大綱 Day 1 - Internal communication - How to resolve internal issues - Trust within the department – window pane - Can you Trust me - How to motivate employees Day 2 - Do you Lead by example – do as I do - Place and time to praise and reprimand - What is Empowerment - How to Coach your employees - Recognition Program Day 3 - Problem solving techniques - Why do your employee leaves - Do your employees feel respected - Do your employees have the tools to do their job - Lack proper training Day 4 - Interviewing skills - Supervisor communication skills - Retention - Recognition from supervisor - Awards and celebrations for achievements Day 5 - Problem solving techniques - Work-life balance - - Body language and public speaking - - Dress for succes