商务英语TheImpactofTechnology.pptVIP

Unit 4 E-Commerce What does it mean? E-commerce – electronic commerce E-business – electronic business Doing business on the Internet. Do you know other words beginning with e-? Online shopping Discuss these questions. What goods or services have you bought over the Net? What would you prefer not to buy over the Net? 2. What are the risks of e-commerce for the companies involved or their customers? Advantages and disadvantages of on-line shopping It’s _________. No need for _____. No ____ to buy. A(n) ____ variety of products available. Consumers are able to _____ product prices and features. Enjoyment of retail shopping is ____. Consumers are concerned about ____ and ____ issues. It requires ____ to the Internet and computer. Consumers are reluctant to buy certain products online: the ____ of purchasing online decreases with ____ in product risk. Too _____ choices. It’s convenient. No need for salespeople. No pressure to buy. An infinite variety of products available. Consumers are able to compare product prices and features. Enjoyment of retail shopping is lost. Consumers are concerned about privacy and security issues. It requires access to the Internet and computer. Consumers are reluctant to buy certain products online: the likelihood of purchasing online decreases with increase in product risk. Too many choices. We often use the words below to talk about e-commerce. Check that you understand their meaning. Topsite is a service that helps companies improve their e-commerce business. Use the words above to complete this promotional page from its website. Roger Marris, Head of Business Development at Smarterwork- an Internet company- is giving a presentation to some potential customers. In these two extracts he describes the company and the services it offers. Listen to the first extract and answer these questions. Listen to the first extract and answer these questions. Listen to the first extract and answer these questi