旅游饭店职业英语unit2.ppt

旅 游 饭 店职 业 英 语 初 级 2008 Unit Two Front Office前 厅 服 务Lesson 3，4，5 Lesson 3 What Kind of Room Would You Like 您想预定什么样的房间 Key Words： reservation 预 定（n.） reserve 预 定（v.） double 双人的 single 单人的 September 九 月 intend 打 算 prefer 喜 欢 stay 停 留 confirmation 确 认 book 预 定 bath 浴 室 New York 纽 约 Talking to the Guest情 景 会 话 ONE Clerk: D Guest: G C: Good morning. Beijing Hotel. Room Reservation. Can I help you? G: Yes, I’d like to reserve a room for September 20th and 21st, please. C: What kind of room would you like, a double or a single room? G: A double room. C: Wait a moment, please, Sir. TWO C: China World Hotel. May I help you? G: I’m calling from New York. I’d like to make a reservation. C: Yes, Madam. What kind of room do you prefer? G: I need a single room with bath. C: How many nights will you stay? G: From May 12th to 18th, that’s seven days in all. C: Ok. I’ll send confirmation of your reservation G: Thank you very much. C: It’s my pleasure. We look forward to your coming. Notes： Wait a moment，please. 请稍等. 类似的说法: Wait a minute/ second ，please. In all. 总共,总计 Example: That’s 7 yuan in all. I’ll send confirmation of your reservation. 我会确认您的预定. --- We look forward to your coming. 我们盼着您的到来. --- I’m looking forward to your letter. 盼望收到您的来信. Your Turn to Try Now Listen to the words and repeat: book 预定 room 房间 suite 套房 presidential suite 总统套房 double bed 双人床 single room 单人间 triple room 三人间 reservation 预定 double room 双人间 standard room 标准间 Listen to the sentences, repeat and