基于关键词分析的国外LIS领域信任研究进展.doc

基于关键词分析的国外LIS领域信任研究进展 　　〔摘 要〕21世纪以来，信任研究在国内外图书情报领域受到广泛关注，但国外的研究成果更为丰富，值得借鉴。本文选取国外图书情报领域影响因子较高的八种SSCI源刊为主要考察对象。首先，跟踪这8种期刊2006-2015年每期刊载的与信任研究有关的论文，经过仔细筛选后，得到300篇论文为分析对象。然后，通过关键词词频统计展示词频为10及以上的所有关键词，并从信任研究环境、类型、方法和变量等方面对这些关键词进行分析，揭示信任研究的大趋势。最后，依托关键词词频统计，结合这300篇论文以及信任研究的更多期刊论文，采用内容分析法，从电子商务信任、虚拟社区信任和组织信任等方面进一步揭示国外信任研究进展 〔关键词〕信任；电子商务；虚拟社区；知识共享；组织 〔中图分类号〕G250.252 〔文献标识码〕A 〔文章编号〕1008-0821（2016）12-0139-06 〔Abstract〕Since twenty-first Century，trust research has received much attention in the field of Library and Information Science at home and abroad，but foreign research is more abundant，and it is worth learning from.This paper targeted eight kinds of SSCI source journals with high impact factors in the field of foreign Library and Information Science as the main research objects.First of all，the papers concerning trust research published in these eight journals in the years from 2006 to 2015 were selected.After careful screening，300 papers were obtained as the analysis objects.Then，the keywords with the frequency being 10 or above are shown in a table.More analyses were conducted in terms of word frequency from the perspectives of trust research environments，types，research methods and variables，so as to reveal the megatrends of trust research.Finally，according to the 300 papers and more papers regarding trust research published in other journals，the method of content analysis was employed combined with word frequency statistics to further reveal the foreign research progress of trust from the aspects of e-commerce trust，virtual community trust and organizational trust. 〔Key words〕trust；e-commerce；virtual communities；knowledge sharing；organizations 关于信任研究，20世纪50年代美国心理学家Deutsch对“囚徒困境”实验中人际信任的研究较早地引起了学术界的关注[1]。20世纪70年代开始，信任研究在心理学、社会学、经济学、政治学等领域广泛开展。Mayer等认为，信任是指某一方基于对另一方会实施对自身具有重要作用的特定行为的期望而情愿受到另一方行为的影响，且不考虑是否有能力对另一方进行监测和控制[2]，这个说法得到学术界的普遍认可。20世纪90年代以来，信任研究开始受到国外LIS（Library and Information Science，LIS）领域关注。21世纪以来，我国LIS领域也逐渐认识到信任研究的重要性，因而出现了大量与信任研究相关的成果。但总体来说，国外L