商务英语Unit1Customers-山东经贸职业学院.ppt

(III) Meeting Service Objectives（单元目标） to understand what is meeting service; to master the basic words and expressions about meeting service; to get some cultural knowledge about meeting service; to find ways to improve your writing skills about booking form for conference rooms; to be familiar with business English: Holding meetings in English. Background Knowledge（背景知识） The overall meeting services The pre-conference: 1. Communication with conference organizers (telephone/Internet /interview) 2. To develop a comprehensive meeting plan (A/B/C/...) to the meeting side and provide rationalized recommendations. 3. To help customers study 4. Determination of the program (nature/request/schedule) 5. Submit budget 6. Signing of the contract, deposit 7. According to the request to book hotel/session sites/ vehicles. 8. Preparation meeting articles: representative Background Knowledge（背景知识） The overall meeting services card/emblem/meetings data/pen and paper/souvenirs, etc.9.Arrangement meeting place: welcome brand/banners/signs/ testing equipment 10.Pre-negotiation In the meeting: 11.Pre-prepared: The required meeting information/ conferences article and other related items in place12.Meeting places: hotels, conference rooms, welcome banners/sign/signs in place and so on 13.Conferencing equipment: laptop/projector/lighting/sound/recording equipment in place  Background Knowledge（背景知识） The overall meeting services 14.engagement: engaged in airport and station by cars/formal services 15.register to the meeting: on behalf of the permit process/fees/hard material, and so on 16.Accommodation meeting: responsible for the distribution work of the room 17. Conference Dining: The dining and banquet arrangements 18. Conference Entertainment: entertainment form/ consumption standards/confirmation of entertainment sites 19. Other meeting services: photos and DV/Public Relations/secretarial services/translation and related services   Back