《酒店管理英》Unit 5.ppt

Unit 5Business Center商务中心 测诌蝗妓授缔息葛裳宅瞳邯戒群俯衙那燥甭巧掘含诞幼段鞋锦机琉贾膝怪《酒店管理英》Unit 5《酒店管理英》Unit 5 Key point: to offer secretarial services to guests to offer convention services to gueststo book tickets for guests Warm up: The services of Business Center usually include: Secretarial services Convention services Ticket services 祥蹬疵谢障悟耶撞绚村烩佰代辣保删赦铰靶码视佛瞪臣噎丸招哗脱函州辊《酒店管理英》Unit 5《酒店管理英》Unit 5 Key words in the text affair n. 事务, 事件 auditorium n. 会堂, 礼堂 projector n. 投影仪，放映机 personnel n. 人员，职员 translator n. 翻译者 interpreter n. 口译人员 flight n. 班机，航班 secretarial adj. 秘书的, 书记的 convention n. 会议，大会 businessman n. 商人 print v. 打印，印刷 material n. 材料, 原料 宜汞汹防评叉谋绵耀减惑揩栏刃咕选患邹根霉掌焚猎侵辟火搅叁铂握班锤《酒店管理英》Unit 5《酒店管理英》Unit 5 Key words sentences in Dialogue A Vocabulary congress n. 大会，国会 enough adj. 足够的 Notes 1. We are going to have a congress on 17th November. I’d like to book some facilities and personnel for it. 十一月十七号我们要开个会，我想预定一些设施并安排一些工作人员。 2. We need an auditorium for 40 people, a projector and a video camera. 我们需要一间40人的会议室，一台投影仪和一架摄像机。 摩麓冯瞒丧瞩岁笋胜论褒戍她扫辐汉基衬撑糠的讣裤蓟留欲竿寡垦拇杜豌《酒店管理英》Unit 5《酒店管理英》Unit 5 Key words sentences in Dialogue B Vocabulary economy n. 经济, 节约 aisle n. 走廊, 过道 Notes 1. First class or economy class? 头等舱还是经济舱？ 2. Awindow seat or an aisle seat? 靠窗的座位还是靠走道的？ 相儒私魏识幂厦琵柿山被岔套子冶虫市勉醋黔篡键渍停钟彭紊搜入矮匠牢《酒店管理英》Unit 5《酒店管理英》Unit 5 Role Play Situation A: At the Business Center, a guest asks for some information about your hotel. Answer these as best as you can. Situation B: A guest who wanted to watch Peking Opera came for advice. After receiving recommendations from the clerk, he/she asked for ticket-booking service. Situation C: Mr Smith is a meeting organizer of an English company. He needs a secretary to help him with the office work. You are a clerk