不合格品控制序.doc

PURPOSE 目的 This procedure details the actions taken by individual departments when non-conforming material or products are identified, to ensure that they are not used in products or shipped to the customer. If they were shipped to customer before, it must ensure to recall the non-conforming products. 发现不合格品及可疑产品时，能确实由权责单位迅速加以处理，确保不合格品不被进一步加工，使用或出货。如已在此前出货的，则应确保从客户处收回已发出的不合格品。 SCOPE 范围 This procedure applies to all incoming material, non-conforming and suspected defective materials inspected by production, OQA, and customer returned goods. 此程序适用于所有发生于来料、生产过程、最终检验、客户退货等不合格品/可疑产品。 DEFINITIONS 定义 MRB – Material Review Board 不良物料处理部门 NCR – Non-conforming Report 不良物料报告 FLOW 流程 Non-conforming Material Generation 不合格品产生 Goods In进料 Goods In 进料 Final Inspection成品检验IPQC过程检验Manufacture/Assemble制造Enter store (warehouse)入库In-coming material inspection来料检验 Final Inspection 成品检验 IPQC 过程检验 Manufacture/Assemble 制造 Enter store (warehouse) 入库 In-coming material inspection 来料检验 Label and quarantine material标识隔离 N Label and quarantine material 标识隔离 Y N Label and quarantine material标识隔离 Label and quarantine material 标识隔离 Y N Y Enter store / shipment入库/出货 Enter store / shipment 入库/出货 A A Non-conforming Material Review A 不合格物料评审 A NCR submitted to MRB by department相关部门提交 NCR submitted to MRB by department 相关部门提交NCR单 Return Action执行退回动作Mark, label, sign and quarantine标识隔离Return to Vendor退回销售商Mark, label, sign and quarantine标识隔离UAI 照常使用WAIVE 特别采用REWORK 返工SCRAP 报废MRB decide disposition处理结果MRB meet and Review NCRMRB 处理Stop use of non-conformingMaterial and bond停用5.0 Contents: Return Action 执行退回动作 Mark, label, sign and quarantine 标识隔离 Return to Vendor 退回销售商 Mark, label, sign and quarantine 标识隔离 UAI 照常使用 WAIVE 特别采用 REWORK 返工 SCRAP 报废 MRB decide disposition 处理结果 MRB meet and Review NCR MRB 处理 Stop use of non-conforming Material and bond 停用 内容 5.1 Locations Where Defective Goods