酒店与英语+听力练习文稿.doc

Unit 2 Words and Expressions: suite （旅馆）一套房 discount 打折 a rollaway bed 折叠活动床 porter 旅馆搬运工 connecting room 套间 bell-man 旅馆服务员 deluxe room 豪华套间 laundry 要洗的衣服/洗衣店/洗衣房 double up 同宿一室 pay in advance 先付款 telephone extensions 电话分机 dry cleaning 干洗 harbor-view 海港景观 a wake-up call 电话叫起床服务 queen-size/king-size bed 大号床/特大号床 check out 付款 double room with bath 带浴室的双人间 make calls on outside lines 拨打外线电话 Sentences For Customers - Id like to make reservations for the nights of May 2nd and 3rd． - Can I book a single room from 21st of September to the 2nd of October, please? - Please reserve me a suite of two rooms for a week beginning from next Monday. - I would like a room for two for Saturday. - Would you reserve a room in the name of John Smith? A double for three nights. - My name is Foster. I think you have a room reserved for me. - My name is Huston. I have a reservation here for a double room with a spare bed. I booked a single room four weeks ago. I‘m Mary Winn. - I made a reservation ten days ago. I wrote to your hotel and told them Id like a single room with a bath for two nights．The name is… For Receptionists -Would you excuse me for one minute while I check our list？［委婉］ -Could you give me your initial?［委婉〕 -Yes, we have your reservation right here, Mr. Smith. -Our reservation record shows that you want a double room. You also asked for a rollaway for your child. Is that correct? -Yes, we have a nice room for you. Its number 928. Now will you please register? 介绍可提供的客房情况 - We have a nice room available. Its on the sixth floor. It’s a single room，facing the lake. - The room commands a good view of the valley. - The room has a bathroom adjoining. All our rooms have telephone extensions. You can make long distance calls from your room. Well add them to your bill. We can offer y