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General Questions to start with… Q1: What is an enquire? Q2: Sellers may get enquires form different customers, say, group them into two kinds: regular customers and others. Are the enquiries from these two kinds of customers the same? Try to tell the difference between these two in contents? Q3: Generally, for the reply to an enquiry, there are some essential language features, what are they? Definition: A Request for Information general enquiries(一般询盘) for general information:information about various goods. The importer may ask only for catalogues, price lists, samples, sample books, or quotations, etc., in order to get a general idea of the business scope of the exporter. specific enquiries(具体询盘) for specific information:information about some specific goods. The importer points out what products he needs and asks for a quotation or an offer for this item. 对外贸易中,询盘,也叫询价(inquiry或enquiry)是买方或买方对于所要购买或出售的商品向另一方作出的询问。询盘是交易的起点,可以分为: 普通询盘(a general inquiry):索取普通资料, 诸如:目录(a catalogue)、价目表或报价单(a price-list or quotation sheets)、样品(a sample)、图片(illustrated photo prints)等。 具体询盘(a specific inquiry): 具体询问商品名称(the name of the commodity)、规格(the specifications)、数量(the quantity)、单价(the unit price FOB… CIF…),装船期(the time of shipment)、付款方式(the terms of payment)等。 询盘一般多为买方向卖方发出,买方通过询盘信,简明扼要的向卖方了解一般的商品。利用E-mail 写询盘信,无须写的过分客气,只需具体、简洁、措词得体。有的询盘信开门见山,直截了当说明订购打算,希望对方给予一定优惠条件;有的询盘信则以征询的方式,不许下订货诺言,以避免结果未订购可能形成的日后交易中的障碍 。 specific enquiries regular customers: state only the product name, quality, quantity price other customers: state clearly all necessary trade terms including the name , quality, quantity of commodity, price terms, shipment terms, payment terms, discount, etc. Replies to Enquiries Words and Expressions 13.be suitable for “适合” e.g. I want to buy some clothes that are suitable for cold weather. He is not suitable for this work. Words and Expressions 14.When quoting=When you are quoting The use of “quote”: quote sb. a price
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