《旅游实践英语》教师用书(上册)第2版.doc

普通高等教育“十一五”国家级规划教材 旅游专业英语规划系列教材 Practical Tourism English 旅 游 实 践 英 语 （第2版） 教 师 用 书 上册 吴 云 编著 旅游教育出版社 Contents目录 上册 Unit 1 Planning your tourism career 旅游生涯规划 Unit 2 Reserving Tours 旅游预订 Unit 3 Travel Operations 旅行安排 Unit 4 Meeting Guests 迎接客人 Unit 5 Hospitality Industry 旅游接待业 Unit 6 Hotel Reservation 　　　 饭店客房预订 Unit 7 Hotel Check-in 饭店入住登记 Unit 8 Housekeeping Service 客房服务 Unit 9 Concierge Service 礼宾服务 Unit 10 Food Beverage Service 餐饮服务 Unit 1 Planning Your Tourism Career Preview 1. Accommodations Door Staff Person In-Room Dining Server Guest Services Attendant Front Desk Agent Night Auditor Reservation Sales Agent Housekeeping Room Attendant Concierge 2. Food and Beverage Banquet Server Bartender Food and Beverage Manager Food and Beverage Server Food Service Counter Attendant Kitchen Helper Line Cook Wine Server 3. Recreation and Leisure Golf Club Manager 4. Transportation Taxicab Driver Limousine Driver 5. Travel Services Heritage Interpreter Outdoor Adventure Guide Tour Director Tour Guide Tour Operator Tourism Visitor Information Counselor Tourism Visitor Information Supervisor Travel Counselor Travel Manager 6. Event Event Coordinator Event Manager Dialog I Episode 1 a—Public areas: reception area, furnishing and decoration Episode 2 b—Public areas: the restaurant and the bar Episode 3 a—Reception: the back office, the offices Episode 4 b—Reception : the front office Episode 5 a—Reception: the concierge Dialog II 1. He means “Welcome to the kitchen”. “House”here is used to refer to an establishment in the hospitality industry. 2. In two shifts. 3. Maija—the chef of the cold kitchen. 4. The kitchen assistant apportions and divides the food. 5. The freezers，a storage unit for dry food ingredients，ovens and stoves. 6. In the changing rooms. 7. Dialog III 1) She is still a student at a college of tourism studies, and she could speak three