《酒店实用英语》unit 11.ppt

Unit 11 Maintenance and Engineering 维修与工程服务 Key point: to keep guest rooms in order to repair damages of guest rooms Warm up: Room Maintenance staff usually includes: Room attendant (Houseman) Housekeeper Engineering staff usually includes: Plummer Carpenter Painter Electrician Key words in the text general adj. 一般的, 全面的, 大体的 improper adj. 不适当的, 不正确的 periodically adv. 周期性地, 定时性地 distinct adj. 清楚的, 截然不同的 range vi. 范围，变动, 变化 utility adj. 实用的, 多种用途的 thorough adj. 十分的, 彻底的 electricity n. 电流, 电 approve vt. 批准, 通过 steam n. 蒸汽, 水汽 inspection n. 检查, 视察 furniture n. 家具, 设备 physical adj. 物质的, 实物的 plumber n. 水管工人 damage n. 损害, 伤害 carpenter n. 木匠 Key words and sentences in Dialogue A Vocabulary annoy vt. 使苦恼, 骚扰 tap n. 活栓, 水龙头 seem vt. 象是, 似乎 fridge n. 电冰箱 Notes 1. The fridge in my room is not working properly. It works for five minutes and then stops. All the drinks are warm. 我房间里的冰箱不能用。它启动了五分钟，然后就停了。所有的饮料都变热了。 2. The water tap can’t be turned off completely. 水龙头关不严。 Key words and sentences in Dialogue B Vocabulary stain n. 污渍 sauce n. 酱 bleed vi. 流血，失血 charge vt. 收费 Notes 1. It’s very hard to wash tomato sauce stains out of white sheets. 白色床单上的番茄酱渍是很难洗掉的。 2. I will tell him that two sets of sheets are free if he has ruined them, but after the first two we must charge him for the sheets. 我会告诉他，前面弄脏的两条床单就不用赔偿了，但以后（再发生相同的事）必须赔偿。 Role Play Situatio