卓越运营培训教材6.ppt

March 26th, 1999 WCM Training (Module 11) Celestica World Class Manufacturing Training - Module 11 Celestica International - Copyright (c) 1999 Operational Excellence Training(卓越運營培訓教材)Module 11 Principles of World Class Manufacturing (世界級制造的原理) Standard Operating Procedures (標准操作程序) World Class Manufacturing World Class Manufacturing Module Introduction and Objectives The Operating Procedures are critical to establishing and maintaining a disciplined approach to quality and manufacturing practices (操作程序是建立和保持良好質量及生產的關鍵) Lack of Operating Procedures have led to demise of many initiatives due to inability to capture and incorporate quality, manufacturing or business practices (導致很多失敗的原因是由于質量,生產的日常工作缺少操作程序,不能得到主動實施而成) Operating procedures are the foundation of many quality management systems such as ISO 9000, QS 9000, AS 9000 and numerous others (操作程序是建立在許多質量管理体系上的,例如 ISO9000,QS9000,AS9000 和其他的很多質量体系) The purpose of this module to inform the audience of the criticality and the need for establishing and maintaining operating practices and one of the main pillars of the world Class Manufacturing (這章的目的主要是讓大家了解世界級制造的主要支柱必須是建立和維持操作程序) Attributes of “Good” Operating Procedures ( 好的操作程序特征) To successfully establish, maintain and regularly use SOP’s, they must have the following attributes: (成功地建立,保持和有規律地使用標准操作程序,必須參照下面事項) Visual and simple (簡單的目視指導) Easily communicable (比較容易接受) Easily accessible / maintained and updated (容易找到/保存和更新) Viewer friendly (易懂) Excellent use of visual icons and colors to ensure attention and following of instructions as oppose to long sentences and written documents (要主張使用目視畫像和顏色代替文件中的長句子引起注意和跟進) Developed by those who are close to and understand the process (讓比較熟悉這流程的人制訂程序) Dynamic as oppose to static (形式相對生動靈活,而不是固定拘于一格) Standard Operating Procedures The proper standardization of processes and procedures is becoming an increasingly critical part of the formula for success for a manufacturing organization (适當的標准化流程和程序,成為越來越多的制造組織成功必不可少的一部