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Unit 2 How does a secretary work at the office Brain storm She put 5 dollars into my hand, you have been a great man today. I was the youngest son, and the youngest but two. The picture flattered her. 她把5美元塞到我手上说:你今天表现得很好.“ 我是最小的儿子,但是我还有两个妹妹. 她比较上照. 教学 目 的 掌握秘书工作职责、写商务信函的基本知识 了解如何处理好与上司和同事之间的工作关系 熟悉商务礼仪 Section 1 Meeting the Office Staff 把男士介绍给女士 (但在工作和商务场合,不分性别,要按照级别介绍:把级别低的介绍给级别高的); 把年轻的介绍给年长的; 把次重要的介绍给重要的; 把主人介绍给客人; 把家人介绍给来宾; 把未婚的介绍给已婚的。 Language points: start with从......开始: He had nothing to start with. 开始时他一无所有。 But as you know to start with well have more difficulty with new product. 但是,您知道,刚一开始销售新产品,我们会有更多的困难。 know one’s way around 熟悉业务: I’m sure you will soon know your way around. 我相信你会很快熟悉业务。 Section 2 Getting Along Well with One’s Boss and Colleagues call upon 约请: I now call upon the chairman to address the meeting. 现在请主席致辞。 courteous :exhibiting courtesy and politeness有礼貌的: It was courteous of him to help the old lady with her bundles. 他很有礼貌地帮助那个老太太扛包裹。 professionalism [不可数名词] the expertness characteristic of a professional person 专家的地位 How to get along with your boss 1 Show respect. Your boss is responsible for your work and the work of your colleagues. That can be a significant burden. Try to understand the business from your bosss perspective. 尊重上司,站在他的角度去理解问题。 ? 2 Dont be afraid of your boss. Some supervisors can be intimidating, but remember, your boss needs you. Your performance is often key to the success of your boss. 不要惧怕你的领导。即使他很强势,他还是希望你为他分忧。 ? 3 Dont try to hide problems. First, try to solve the problem. If you cant and the problem becomes serious, let your supervisor know as soon as possible. 碰到你无法解决的事情要及时向上司汇报,不要让其他人把你的问题汇报给上司。 ? 4 Give honest feedback. Of course, temper your honesty with diplomacy. Choose your words wisely and use a gentle tone. Both should promote and contribute to an environment of mutual respect. 对上司讲真话。当然,你要小心措辞。 5 Maintain your boundaries. Getting too cozy too soon may lead to troub
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