旅游政策规第6章联系及答案.doc

第6章 习题： 知识题 1、名词解释： 1）旅游饭店 2）安全保障义务 3）旅游饭店行业规范 2、填空题 1）在我国，负责四星级、五星级、白金五星级饭店的星级评定的职能部门是（ ）。 2）接到饭店星级审查报告后，相应评定权限的旅游星级饭店评定机构应在核实申请资料的基础上，于 （ ）日内作出受理与否的答复。 3）《旅馆业治安管理办法》规定，经批准开业的旅馆，如有歇业、转业、合并、迁移、改变名称等情况，应当在工商行政管理部门办理变更登记后内，向当地的县、市备案共同来制境内开办的各种经济性质的饭店经济性质的饭店A、如果谢绝客人自带酒水和食品进入餐厅、酒吧、舞厅等场所享用，应当将谢绝的告示设置于经营场所的显著位置，或者确认已将上述信息用适当方式告知客人。 B饭店有义务提醒客人在客房内遵守国家有关规定，不得私留他人住宿或者擅自将客房转让给他人使用及改变使用用途。对违反规定造成饭店损失的，饭店可以要求入住该房间的客人承担相应的赔偿责任。 C饭店应当提示客人保管好放置在汽车内的物品。对汽车内放置的物品的灭失，饭店不承担责任。 D饭店可以口头提示或书面通知客人不得自行对客房进行改造、装饰。未经饭店同意进行改造、装饰而造成损失的，饭店可以要求客人承担相应的赔偿责任。 E饭店有义务提示客人爱护饭店的财物。由于客人的原因造成损坏的，饭店可以要求客人承担赔偿责任。由于客人原因，饭店维修受损设施、设备期间导致客房不能出租、场所不能开放而发生的营业损失，饭店可视其情况要求客人承担责任。 中国饭店行业突发事件应急规范(试行 manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the projects quality functions shown below. 3.3.3 project with each Department interface, interface between the internal dep