组织行为学(英文版)第一章.ppt

weiping Copyright by weiping Organizational Behavior组织行为学 Instructor: Wei Ping 魏萍 (Elizabeth wei ) Department: Business Administration Required Textbook: Essentials of Organizational Behavior” 10th edition. by Stephen P. Robbins Chapter One: Introduction to Organizational behavior Part 1 The Field of Organizational Behavior Part 2 Challenges and Opportunities for OB Part 1 The Field of Organizational Behavior Definition of OB Organizational behavior (OB) :is the systematic study of the actions and attitudes that people exhibit within organizations Organization: is a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. Systematic study Attitudes and actions (or behaviors) Part 1 The Field of Organization Behavior Contributing Disciplines Psychology Sociology Social Psychology Anthropology Political Science Contributing Disciplines Goals of Organization Behavior Explanation Prediction Control Part 2 Challenges and Opportunity for OB Improving Quality and Productivity Improving People Skills Managing Workforce Diversity Responding to Globalization Empowering People Stimulating Innovation and Change Helping Employee Balance Work/Life Conflicts Coping with “Temporariness” Improving Customer Service Improving ethical behavior * * Levels of OB Analysis Organization system level Group level Individual level Individual Group Organization Study of Organizational Behavior Social Psychology Anthropology Psychology Sociology * * *