组织行为学精要第十版chapter5 motivation concepts.ppt

Copyright ?2010 Pearson Education, Inc. Copyright ? 2010 Pearson Education, Inc. 5-* Essentials of Organizational Behavior, 10/e Stephen P. Robbins Timothy A. Judge Chapter 5 Motivation I: Basic Concepts 5-* After studying this chapter, you should be able to: Describe the three key elements of motivation. Identify four early theories of motivation and evaluate their applicability today. Compare and contrast goal-setting theory and self-efficacy theory. Demonstrate how organizational justice is a refinement of equity theory. Apply the key tenets of expectancy theory to motivating employees. Explain to what degree motivation theories are culture bound. 5-* What Is Motivation? The processes that accounts for an individual’s intensity, direction, and persistence of effort toward attaining a organizational goal Intensity – the amount of effort put forth to meet the goal Direction – efforts are channeled toward organizational goals Persistence – how long the effort is maintained 5-* Early Theories of Motivation Maslow’s Hierarchy of Needs Theory McGregor’s Theory X and Theory Y Herzberg’s Two-Factor (Motivation-Hygiene) Theory McClellan’s Theory of Needs (Three Needs Theory) 5-* Maslow’s Hierarchy of Needs Theory 5-* Douglas McGregor’s X Y Inherent dislike for work and will attempt to avoid it Must be coerced, controlled or threatened with punishment View work as being as natural as rest or play Will exercise self-direction and self-control if committed to objectives 5-* Hertzberg’s Two-Factor Theory Quality of supervision Pay Company policies Physical working conditions Relationships Job security Dissatisfied Not Dissatisfied Promotional opportunities Opportunities for personal growth Recognition Responsibility Achievement Motivation Factors Satisfied Not Satisfied 5-* McClellands Theory of Needs Need for Achievement (nAch) The drive to excel Need for Power (nPow) The need to make others behave in a way they would not have behaved otherwise Need for Affilia