IT企业知识员工玩趣人格对其创新行为影响.doc

IT企业知识员工玩趣人格对其创新行为影响 　　摘要：引入中介变量工作沉浸和调节变量职业承诺来探究玩趣人格对创新行为的作用机制。结果表明：知识员工的玩趣人格对其创新行为有显著正向影响；工作沉浸及其专注、工作享受和内在工作动机3个维度在玩趣人格与员工创新行为之间均存在部分中介作用；职业承诺对玩趣人格与工作沉浸间关系起正向调节作用；职业承诺对玩趣人格与工作沉浸的专注及内在工作动机两个维度间的关系起正向调节作用 关键词：玩趣人格；工作沉浸；职业承诺；创新行为 DOI：10.13956/j.ss.1001-8409.2017.05.20 中图分类号：F243 文献标识码：A 文章编号：1001-8409（2017）05-0090-04 The Effect of Knowledge Workers Playfulness on Innovative Behavior in IT Enterprise ――Mediated by Workrelated Flow and Moderated by Occupational Commitment WANG Zhong， QI Tao， SHAO Jinhu （College of Management， Shenzhen University， Shenzhen 518060） Abstract：The influencing mechanism between playfulness and innovative behavior is analyzed after workrelated flow as the mediation variable and occupational commitment as the moderating variable was introduced. The findings are presented as follows： The playfulness has a significant positive effect on innovative behavior of employees； The workrelated flow and its three dimensions， absorption，work enjoyment and intrinsic work motivation partly mediate the relationship between playfulness and innovative behavior. Occupational commitment positively moderates the relationship between playfulness and workrelated flow. Occupational commitment positively moderates the relationships between playfulness and absorption and the relationships between playfulness and intrinsic work motivation. Key words：playfulness； workrelated flow； occupational commitment； innovative behavior “大?稻荨笔贝?背景下，作为知识密集型和技术密集型相融合的IT企业，只有通过创新才能顺应动态环境的变化。而企业的创新更多地来源于员工个体的创新。George等的研究表明，当个体的个性充分展示于所处的环境时，开放性特质有利于创新行为的发生[1]。Amabile研究发现，个体的积极情感有利于其思想和行为的新颖性和创造性的提高，对员工创新行为的产生具有重要影响[2]。近年来有学者开始引进玩趣人格①（Playfulness）的概念，认为具有此类人格特点的人在工作中易产生积极的情绪和态度。另一方面，国外学者开始倡导人们“开心工作”，这意味着在过去职场中推崇的“严肃谨慎”的工作态度已经开始转变，而提高个人玩趣，鼓励员工“乐在其中”的工作态度成为一种趋势。国内关于玩趣人格与创新行为的研究较少，且未深入探讨玩趣人格影响员工创新行为的作用机制，本文引入工作沉浸和职业承诺来深入探索玩趣人格对创新行为的作用机理，希望为IT企业促进知识员工的创新行为提供管理建议 1 理论假设与研究模型 1.1 玩趣人格与创新行为 余嫔、吴静吉等将“玩趣人格”定义为一种在工作或学习中所展现出的内在特质，包含主动性、想象力、好玩有趣、情绪的表达力、乐在其中的态度[3