I will have to have this replaced 中职英语.ppt

I’ll have to have this replaced. by Briny 09电(1) It doesn’t work very well . 它出了点问题。 It’s still under guarantee . 它仍在保修期内。 I’m disappointed at its quality . 我对质量感到失望。 I’ll get it exchanged for you. 我会为你更换此物。 * * When there is something wrong with the quality. When something is badly damaged. When something is of the wrong size. … There is something wrong with the watch. The shirt is of the wrong size. The camera is badly damaged. If those things happen to you, what will you do I would like a refund(退款) ? I would have it replaced(更换). If someone complains to you, what will you do I will find out the problem? I will work out a solution(办法). Good morning! How can I help you, sir? I’ll have to have this cell phone (手机) replaced (更换). What’s the problem? I bought this cell phone in your shop but there is something wrong with it. When did you buy it? I bought it one week ago. I’m very disappointed at its quality(质量). I’m sorry. Would you like a refund(退款)? No, I want to have the cell phone replaced. No problem, sir. We’ll get it exchanged for you in no time(马上). Thank you. Clerk: Tim: Clerk: Tim: Clerk: Tim: Clerk: Tim: Clerk: Tim: Take Action! Good morning! How can I help you, sir? I’ll have to have this TV_______. What’s the problem? I bought this TV in your shop but there is ______ ______ with it. When did you buy it? I bought it one week ago. I’m very ___________ at its quality(质量). I’m sorry. Would you like a ________ ? No, I want to have this TV________. No problem, sir. We’ll get it exchanged for you in no time(马上). Thank you. Clerk: Tim: Clerk: Tim: Clerk: Tim Clerk Tim: Clerk: Tim: Good morning! How can I help you, sir? I’ll have to have _________ _________ _________. What’s the problem? I bought this T-shirt in your shop but ____ ____ ____ ____ ___ ___. When did you buy it? I bought it one week ago. I’m ________ ________ its quality(质量). I’m sorry. Would you like a ________ ? No, I want to________ _________ ___